Frequently asked questions (FAQ)

Do you have a question about eLogistics® NXT? Find our answers to the most frequently asked questions about the eLogistics® NXT product here.

General

  • What is eLogistics® NXT?

    eLogistics® NXT is a cloud-based platform solution for IoT-supported processing of your recurring material needs (e.g., C-parts and consumables) and the automated transmission to your suppliers.

Price

  • What does eLogistics® NXT cost?

    The price consists of a monthly package price based on the degree of freedom in supplier selection and a variable price, scaled according to your usage volume. This results in an attractive offer, with which at least 30% of process costs can be saved, based on experience.

    When preparing the individual offer, we further adapt the service packages to your needs. You can choose whether the setup, support, and ongoing optimization of the system should be carried out by us or by you.

    To the service packages

Functions

  • Does eLogistics® NXT have to be installed?

    No. You access the platform through your browser and log in with your personal user data.

  • Which browser version is supported?

    eLogistics® NXT supports the most common browsers:

    • «Microsoft Edge» - current version
    • «Firefox» - current version
    • «Google Chrome» - current version
    • «Safari» - current version

  • Does eLogistics® NXT have to be integrated into existing systems?

    eLogistics® NXT operates autonomously. Integration with your ERP or other adjacent systems is possible via a standardized REST API.

  • Is the number of users limited?

    No. You can create as many users as you want for eLogistics® NXT without changing the pricing model.

  • Am I restricted in my choice of release systems*?

    The system partners of eLogistics® NXT offer a wide range of different devices that can communicate with the platform. Additionally, the system's open architecture allows for easy integration of your own devices. *Trigger systems are sensor-based systems that automatically report a need at the point of consumption.

  • How can needs be recorded?

    Order recording can be captured directly at the point of consumption through automated systems (trigger systems). The notification is triggered, for example, by pressing a button, turning a container, or falling below a fill level.

  • Can eLogistics® NXT also be operated without a release system*?

    While the platform operates autonomously, manual triggering of demand notifications solely through the platform is currently not foreseen. However, virtual systems (apps) can also be used as triggers.

  • Are current release systems* such as pushLOG® or turnLOG® compatible with eLogistics® NXT?

    Yes. The systems are reconfigured remotely and can then be easily integrated into eLogistics® NXT.

  • How up-to-date is the data visible on eLogistics® NXT?

    The data transmission frequency can be defined according to the customer's specific use case. It can be near real-time or several hours.

  • Can the platform be used via mobile devices?

    The platform can be used as a mobile version on phones or tablets. An app with additional features is planned.

Supplier-related

  • Which suppliers can be connected to eLogistics® NXT?

    You can use both the suppliers available on the platform and your individual suppliers (internal and external) via eLogistics® NXT.

  • What requirements must a supplier fulfill in order to be used via eLogistics® NXT?

    In principle, any supplier can be connected without technical hurdles. To optimize the process, the logistical and technical possibilities need to be examined.

  • Can different suppliers be connected?

    Yes. Depending on the license model, you enjoy different degrees of freedom up to complete self-determination in supplier integration.

Data processing

  • Is my data secure?

    We use the latest security technology to secure all data. In the communication between triggering systems and the platform, only a non-speaking ID is transmitted. The information on the platform is encrypted during transmission using SSL technology. This protects against access by third parties.

  • What happens to the data generated via eLogistics® NXT?

    The information you have stored on the platform and the data generated during operation are stored in Western Europe and are subject to European regulations regarding data protection and security.

    Information on data protection can be found in the privacy policy.

*Trigger systems are sensor-based systems that automatically report a demand at the point of consumption.

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